TradeBiz
TradeBiz platform represents one set of functions that are common to all uses of electronic commerce.
This means that all your requirement will be effectively covered by one or already adapted application, or the application that will be adapted specifically for your type of business.
TradeBiz is aimed at companies that often share all kinds of information (contracts, offers supplies, invoices, etc.) with other companies.
Companies that cooperate with its branches have a permanent connection to the Internet. TradeBiz install a web server and all branches are "equipped" with a simple Internet connection and Web browsers (eg Internet Explorer). Since the data are stored centrally, the change in price list or monitoring of tenders and contracts already are more easily. Also, the possibilities for data mining in these data are really endless, because the data are already unified and not derived from various sources probably incompatible computer systems. - An example of such companies are trading companies. In this case we want each branch has its own information system, which is out from central offices, and sellers must be returned to the central offices in order to obtain information on new sales or orders.
The data are stored in the central offices, which have a permanent connection to the Internet. TradeBiz install a web server and all branches are "equipped" with a simple Internet connection and Web browsers (e.g. Internet Explorer). Since the data are stored centrally, the changes in price list or monitoring of tenders and contracts already are more easily. Also, the possibilities for data mining in these data are really endless, because the data are already unified and not derived from various sources probably incompatible computer systems.
Along with the vendors of this company have the opportunity to be informed of any changes being made, both in price lists, and the contracts with customers. However - the most important advantage for sellers is that they can inform us about the new sales and new orders, engaged with their clients, as long as they have access to the Internet, make direct notification of the company and better service to its customers .
E - orders - The usual practice of most companies is to make orders or by fax or by phone, as a result, one needs personnel who can accept orders by phone, and receive many errors in communication. Also, many customers often associated with the company only to understand the prices of products, as are unsure whether price list who send them, is up to date.
TradeBiz may untie hands of each supplier, since it allows to publish the list price in Internet (with different price or percentage discount, depending on the client), to receive orders and to inform their clients about the status of their orders. These services are available only to those of our customers, which we want, no one can be seen at what price to sell the other.
Marketplaces (Markets) - With this term describe a community, which consists of suppliers and buyers. The once expose their products, while others make their purchases electronically. One Marketplace allows suppliers to find new customers because their products are displayed on a broader audience, and buyers- to choose from a greater range of products that can find detailed information and to make detailed comparisons.
Functionality
The Web site to be developed on TradeBiz, is one application (business-to-business (b2b)), which consists of three separate subsystems (modules). The first module Front - End, i.e. the main part of the site, which also presents a point of contact customers with the company. There are web pages that contain all the necessary functionality to enable customers to see the company's products to place orders and in general to carry out all necessary actions to the transaction.
The Administrative tool is the second instrument of B2B site, ie the instrument by which the controller or other authorized users can intervene in the functioning of the site (opening client accounts of use of the site, creating reports, verification of the success / failure of imports of contracts in the central information system, etc.) .
The third and final module is ERP Connectivity, which is responsible for the permanent (online in this case) two-way communication between the B2B site and the central information system company. This module will become automatic updating of B2B site with price lists of the companies' products, various concessions, while automatically check important of clients' orders in the central system, without requiring the intervention of a user.
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Front – End module, as mentioned above, constitutes a major part of the B2B site, which is visited by customers / sellers of the company. Through easy to use web forms may see the price list of products the company offers, to use a special instrument to search to find a specific product or group of products to make new contracts to verify the status of older contracts, etc. Functionality of the module Front – End is as follows:
Defensive mechanism to identify users - Since its right for a Web site, which carried out commercial transactions, access to it should be limited so that they can place orders through him only by authorized customers or retailers. Each customer or vendor has its own user name and password, which is to bring order to be given access to the site. Thus avoiding malevolent action while there is opportunity for direct detection of customer / seller, so that automatically apply discounts and offers, which relate to him.
Show price list of products - In the web site showing a complete price list of products the company (code, description, price, etc.). This price list is derived directly from the company's information system and displayed on the site with the same structure of categories.
Establishing a mechanism for taking orders - Customers / vendors who visit the site can search products that interested them, and through an easy mechanism to place orders, specifying the desired quantities and delivery dates. The address to send the contract will be entered automatically once the customer is recognized at the time of entry into the system, i.e. once entered my password for access. Also, customers have the opportunity to choose the manner of payment for the contract on the basis of pre-entered payment options that are correspond for each customer in the information system company. Therefore the uses of electronic shop for taking orders in no way revoke the privileges of the client and not make any changes, but only facilitate the procedure which the customer knew before.
History of orders - Customers and vendors can a special page on the site to see the history of orders, which are made at a time with full details on the lines of each contract.
Track pending orders - Customers and sellers of the company through the site can track the status of pending orders. More accurately see what orders are made, not yet fully satisfied, the quantities ordered by item and status, which is located in each contract. This possibility may represent an important tool for customers of the company, because through this mechanism may do better planning. When each of the pending contracts be fully implemented, it introduces in the history of orders.
Customer’s cardboard- Every customer has the opportunity to review its accounting records, to have full information about the transactions, which is carried out by the company. The same is true for vendors and customers cardboard entrusted to them. In this card can be viewed articles of all documents (as evidence of sales, and financial documents), which are in the accounting board, as it is introduced in trade and accounting program. Particularly in the sales documents (contracts, invoices, commodity receipts, etc.) there is an opportunity to display and the lines of the document so that the client to receive full information.
Show availability - In the price list of products and in the process of taking orders customers can see and availability for each item in order to better plan their orders. It is noted that the policy generally because of the different companies we are asked to not show the exact availability by code, but only if the product is available or not.
Specials - Customers - visitors to the site can be informed of special orders, which apply to specific codes for specific periods. For this purpose, provided a special page in the site where the current offers from the company. From this page, customers can immediately make an order with items that are in the offer.
Implementations of policies for concessions - In implementation of orders from customers in the B2B site apply different policies to concessions that the company has identified. So before the client to give final approval to enter the order, check the total amount of the contract, after having been annexed all concessions. Thus, the client has the full information required, and avoids cases of doubt.
Support for multiple branches - Many clients have more than one branch. For this case the site, a mechanism by which the customer or vendor to determine which branch is every order.
Opportunity for advanced search - Customer / seller may make a detailed search of a product that interested him, using keywords. The search takes place in the entire contents of B2B site, as there is opportunity for parameterization search (eg search only in the categories of products, search only descriptions of products, etc.).
Show reports for clients - Is it possible to create reports, which relate to customers (turnover in the period, purchases by code, etc.). These statements are made after analysis of the needs that exist, and generally confirmed in the procedure for implementing the project.
The tool management (Administrative tool) is one of TradeBiz functional and easy to use web application, through which the administrator of the system and other authorized users of it - manage the site and get the necessary reports. Briefly management tool has the following characteristics:
Management of access to TradeBiz - A system administrator can determine for each client company of one or more passwords for access. i.e. it determines which customers will have access to functionality and services, which are described above (module Front-End).
So customers consider the electronic shop and make their transactions without any of them can see the data neither for other clients, nor of course other clients to see their data.
Mechanism to track orders - It is a mechanism by which the system administrator monitors made
in the site procurement and their status. This tool allows parametric show in customer orders and date, ranking them in different ways (date, document type, etc.) and the criterion on whether the contract was introduced in the information system or not, etc. The same mechanism allows the verification of orders made by the system administrator before making import into the information system in the event of course, that the company is willing to make automatic import orders in this system.
Show reports - Is it possible to establish accounts through which the company may receive valuable statistical data on sales, in the event that it needs not covered by the information system. These reports are generated after an analysis of needs and requirements of the company.
ERP CONNECTIVITY
This module is done online link to TradeBiz a central information system. With the help of this tool that is fully developed by SiEBEN, supported automatic updating of the site with the price list of the company, cardboard customers, pending orders, methods of payment, etc., without requiring the intervention of a user.
In addition, orders, which are made by customers, will automatically bring in information system and again - without the intervention of a user. As mentioned above, or bring orders directly from TradeBiz in to the company, or after being subjected to control the system administrator. The exact procedure is determined in each case, after analyzing the needs of the client.
It should be noted that for the successful implementation of the interface between TradeBiz and information system company, requiring cooperation between the company that it is installed and Unisoftware SA. Also, whether the introduction of orders from TradeBiz will automatically become in the information system, depend on its technology.
Competitive advantages
Briefly, the advantages which the company will receive from our decision are:
Improving the company's image: The activities of a company on the Internet and its pursuit of commercial transactions, it created image of a modern company that uses technology to improve their business processes and strive to innovate.
Minimize mistakes of taking orders: direct implementation of the orders for your products through electronic catalogue, which is published on the Internet, kept to a minimum of mistakes in taking orders, as well as customers with a simple click can make an order for products Wishing, avoiding wrong codes, quantities and at a exported.
Updates directly to customers for new products and changes in prices: After the catalogue with your products exists in B2B site of the company, continued its update with new products, prices and offers becomes much easier. So customers of the company know for any changes without the need to send a new printed price list.
Reduce operating costs: Restricting the need for printing and dissemination of updated price list, preventing errors in the taking of orders and subsequently return of items from customers and reduction of personnel engaged in communicating with customers and taking orders, helping to significant reduction in operating costs in your company.
Improving relations with customers: The limitation of errors in the procedure for taking orders and the timely and proper delivery of orders significantly help to improve relations with your customers and increasing their satisfaction at the cooperation with you.
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